Even the simplest designers and developers are not any match for usability testing. Consider your great-Uncle Max, who struggles to finish a turn Skype. Every. Single. Time. If your website isn’t easy-to-use for even the technologically challenged, you’ll lose people.
Usability tests are administered to know user behavior and to switch your website content, design or code accordingly. Big companies do that and with every dollar they spend they create ten to 100 times back from their web business as a result. within the youth usability tests were pricey but not anymore.
Prioritize usability testing to:
Better understand your users.
Save users’ time by placing website elements exactly where people expect.
Decrease bounce rates.
Increase ROI.
Improve SEO.
Check out these usability testing tools recommended for little to medium business websites. After all, who doesn’t want to extend their ROI?
Get information on what’s lacking and what’s rockin’ on your website straight from the horse’s (user’s) mouth. Feedback tools allow you to ask your customers quick questions that offer you a thought of their experience on your site.
1. Kampyle:
Key Features:
Custom feedback forms.
Reports and analytics.
Automatic/personalized reply to feedback.
Shopping cart abandonment feedback tool.
Wide variety of feedback buttons.
Supports 60 feedback form languages.
Paid plans from Gold to Bronze.
Free Trials and demos available.
2. Qualaroo:
Key Features:
Micro-survey form on lower-right corner of your website .
Live chat integration. Redirects qualified users to a live chat session.
Intelligent question branching that asks users questions supported their previous answers.
Library of ready-to-use questions.
Prices range from From $199 to $2250 per month – billed annually.
**Free 14 day trial available.
3. iPerceptions:
Key Features:
Unlimited surveys.
32 supported languages.
SSL encryption.
Add your own logo (even within the free version).
Multiple design templates.
Customizable ‘thank you’ page.
Question set types include Demographics, Outcomes, Open Ended and Custom.
Feedback scorecard.
Email alerts.
Real-time analysis and scheduled reports.
Price: A free plan is out there with limited features and tailor made packages are available at a price .
Free Trials aren’t offered
4. Usabilla:
Key Features:
Real-time visual user-feedback.
Multi-language support.
Recruit participants for an external survey.
Run polls on different pages.
Prices vary counting on package required.
No free trials but they are doing offer demos
5. UserTest.io:
Key Features:
Allows you to recruit and use your own testers, or use UserTest.io’s “vault of testers”. The vault allows users to specify demographic and psychographic parameters.
Receive video and audio recordings of testers using your site.
Customize tests by specifying tasks to finish . Set as many, or as few, as you want .
From as little as £10 per tester.
Click Tracking and warmth mapping Tools:
These tools offer you detailed insights into your users’ click patterns. as an example , if users click where there’s no link this may indicate that a link should be placed at that time . Heat tracking works in accordance with click tracking and highlights areas supported how often they’re clicked.
6. ClickTale:
Key Features:
Visitor recordings; watch a playback of visitor behavior on your site.
400 to over 100 million page views are often recorded per month.
Visual heatmaps.
Real-time reporting and analytics.
Conversion paths.
Pricing is predicated on the amount of records required.
Free Trials aren’t available but they are doing provide demonstrations.
7. MouseFlow:
Key Features:
Captures clicks, scrolls, form fills and mouse movements.
Click heatmaps.
On-page analytics.
Supports session-based pages on e-commerce sites.
Quick demo available.
Prices vary from 24 – 299 Euros counting on page views and sessions
Free Trials aren’t available but they are doing give demos