NFL unveils ticket refund coverage if video games are canceled or performed with out followers

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Whereas planning to play a full regular-season schedule, the NFL has formulated a ticket refund plan for canceled video games or these held with out followers.

In a memo despatched to the 32 groups by Commissioner Roger Goodell and obtained by The Related Press on Tuesday, a uniform baseline for full refunds on any tickets bought immediately from the golf equipment was ready.

Goodell wrote that “all golf equipment could have in place a coverage below which, if a sport is cancelled, or is performed below circumstances that prohibit followers from attending, anybody buying a ticket immediately from the membership (i.e., season tickets, group gross sales and/or partial season plans) could have the choice of both receiving a full refund or making use of the quantity paid towards a future ticket buy immediately from the membership.”

As for the secondary market, the league acquired pledges from Ticketmaster and SeatGeek to make full refunds accessible for all ticket gross sales inside not more than 30 days of cancellation. StubHub, nevertheless, will achieve this solely the place required by state regulation.

The NFL will reveal its 2020 regular-season schedule on Thursday night time. Whereas it’s discussing contingencies for alterations to the schedule as a result of coronavirus pandemic, it at present is planning for a traditional season.

“In getting ready for all components of the 2020 season, together with the schedule launch, we now have thought of the distinctive circumstances going through us this yr,” Goodell wrote, “and have been clear that each one of our choices will probably be guided by medical and public well being recommendation and can adjust to authorities rules. We will probably be ready to make crucial changes simply as we now have in different contexts, such because the offseason program and the draft.

“I consider the insurance policies that golf equipment have in place will serve the league and all member golf equipment in a wide range of methods and can enable us to proceed getting ready for the 2020 season whereas additionally defending the pursuits of our followers.”

Every staff will talk immediately with its followers over the subsequent few days with particular particulars on potential refunds.

Though contingency plans hardly are a daily process for the NFL, the specter of great modifications to the season, from delays to a shortened schedule, must be thought of this yr. Every season, NFL groups and the league workplace re-examine what they time period “fan pleasant” ticket refund insurance policies.

The 2020 season is about to kick off on Sept. 10, with the primary full weekend of video games on Sept. 13-14.


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